[The most recent issue of NGENUITY JOURNAL, published by the leading payments system processor TSYS on whose board I serve, contains an insightful interview with Lisa Servon, professor of urban policy at The New School for Public Engagement. Professor Servon talks about unbanked consumers, her experience working at a payday lender and check casher, and how banks can regain trust. I found the interview compelling and recommend it to you through the link below.]

Here is the link to the full article